Shipping

1. WILL MY ORDER BE SENT DISCREETLY IN NEUTRAL PACKAGING?

Yes! No man's party products will be wrapped by a black waterproof bag and put into a brown box. There is no description of the contents on the package.

2. WHERE DO YOU DELIVER?

Our current warehouse is located in Hong Kong. We are in the process of building a warehouse in Los Angeles.

3. WHAT ARE THE SHIPPING COSTS?

Our base shipping cost is $10. When your order is over $50 we will do free shipping for you.

4. HOW LONG DO I HAVE TO WAIT FOR MY ORDER?

Normally, you will receive your order in 10-15 days.
Once your order is shipped, you will receive a confirmation email from No man's party. If you do not receive it, please check your spam folder and contact us.

CLAIMS & RETURNS

1. HOW CAN I RETURN A DEFECTIVE TOY?

No man's party is very much about quality. The production process of our toys requires complex process handling. After the production is completed, a very strict quality inspection is required.

Nevertheless, we found that there is still damage during the shipping process.
If you receive a product that is damaged. Please contact us in time. We will make a return or refund for you.

2. I DON'T HAVE THE RECEIPT ANY LONGER. CAN I STILL RETURN THE PRODUCT?

You can provide your payment receipt and order receipt from No man's party.

 

PRODUCTS

1. WHAT ARE THE PRODUCTS MADE OF?

Most of No man's party's products are made of medical liquid silicone. Crystal products are made of perboric acid glass or natural crystal.

2. HOW LONG DO THE PRODUCTS HAVE A GUARANTEE?

Your toy will not be damaged in the course of normal use.
（The use of oils and creams such as suntan lotion or sunscreen, lip care products, essential oils, coconut oil, and edible oils of any type can cause irreparable damage to your toy.）
 

CLEANING & LUBRICANTS

1.HOW DO I CLEAN MY TOY?

You can use warm water or mild soap to wash your toys.

2.HOW OFTEN SHOULD I CLEAN MY TOY?

Clean your toy before and after every use. For best hygiene, give your toy a wash before the first time you use it, just like you’d wash your hands. 

3. WHICH IS BETTER, A WATER-BASED OR SILICONE-BASED LUBRICANT?

Silicone toys should never be used together with a silicone-based lubricant, because silicone-based gel is very difficult to remove from the toy without leaving any residue. Even if you clean the toy vigorously, you may not be able to leave it in a hygienic condition.